서비스 이용약관 (Terms of Service)

Article 1 (Purpose)

These Terms of Service (the "Terms") are intended to define the rights, obligations, and responsibilities between Synapsetech (the "Company") and users in connection with the use of QuizEve (the "Service"), an AI-powered exam-item and quiz generation service operated by the Company.

Article 2 (Definitions)

For purposes of these Terms: (1) "Service" means the AI-based learning exam-item and quiz generation service provided by the Company. (2) "User" means any member or non-member who accesses or uses the Service in accordance with these Terms. (3) "Member" means a person who registers an account through social login (Google, Apple, KakaoTalk) and uses the Service. (4) "Non-member" means a person who uses the Service in a limited manner without membership registration. (5) "Subscription Product" means a product for which fees are paid on a monthly or annual basis and specified features may be used during the subscription period. (6) "One-time Purchase Product" means a product purchased as a one-time advanced-model usage count package. (7) "Advanced-model Usage Count" means the usage unit deducted when using certain features (such as the Quality model and similar features).

Article 3 (Effectiveness and Amendment)

These Terms become effective when posted on the Service screen or otherwise notified to Users (for example, by email). The Company may amend these Terms to the extent permitted by applicable law and will provide notice at least seven (7) days before the effective date (or at least thirty (30) days in advance if the change is materially adverse to Users). If a User does not agree to the amended Terms, the User may terminate the service use agreement. Unless the User expresses refusal within seven (7) days after notice of the amended Terms, the User is deemed to have agreed.

Article 4 (Description of the Service)

The Company provides: (1) automatic generation of exam items and quizzes (learning materials) using AI; and (2) learning features for Subscription Product subscribers—including unlimited use of the Fast model under an active subscription, and use of the Quality model on an advanced-model usage-count basis. Key subscription benefits include unlimited Fast model use, unlimited learning features, and (for eligible plans only) monthly/annual available usage counts for Quality model use. Specific entitlements may be further described in-product.

Article 5 (Membership and Accounts)

The Service supports social login via Google, Apple, and KakaoTalk only, and does not provide separate sign-up methods. Information collected during social login is governed by each platform’s policies, and the Company uses only the minimum information made available by such platforms. Users must keep account credentials secure and must not transfer or share accounts with others.

Article 6 (Payment Methods and Settlement)

Paid purchases within the Service may be made by credit card, KakaoPay, Toss Pay, Paybooc, Naver Pay, and other methods designated by the Company. Payment processing is handled by Toss Payments Co., Ltd. Processing of personal information that occurs during payment follows the payment agent’s policies and the Company’s Privacy Policy. Subscription products are billed automatically every thirty (30) days and renew automatically unless separately cancelled. Advanced-model usage counts included in subscription plans are provided as subscription benefits (not rechargeable credits), and any unused counts during a subscription period do not carry over to the next subscription period.

Article 7 (Expiration of Advanced-model Usage Counts)

Advanced-model usage counts purchased through one-time purchases and those provided through Subscription Products all expire automatically thirty (30) days after the respective grant date and will not be restored. The Company will notify Users at least seven (7) days before scheduled expiration. Usage counts are not redeemable for cash, except where refund is required by law or as set forth in the Refund Policy.

Article 8 (Withdrawal of Offer and Termination)

① Withdrawal: Under the E-Commerce Act, a User may request withdrawal within seven (7) days from the receipt date (within one (1) business day from payment approval). For Subscription Products, even after seven (7) days, withdrawal/refund for the remaining subscription period is guaranteed on a pro-rata basis under Refund Policy Article 3(2). ② Limitations: Full withdrawal may be limited under Article 17 of the E-Commerce Act where, for example, advanced-model usage counts were consumed or subscription benefits were used; mid-term cancellation refunds for the remaining period follow the Refund Policy and Article 9. ③ Procedure: Submit through in-service customer support, cancel/refund features, or email to e.sw1758@gmail.com; the Company will respond within three (3) business days.

Article 9 (Refunds)

Where withdrawal is accepted, the Company processes refunds within three (3) to five (5) business days after approval. For Subscription Products, even after seven (7) days from payment, the Company refunds the remaining subscription period on a pro-rata basis when you cancel or request a refund, deducting amounts for benefits used and elapsed time (Refund Policy, Article 3(2)). One-time advanced-model usage count purchases follow Refund Policy Article 4.

Article 10 (Abnormal Transactions)

The Company may cancel orders or restrict, suspend, or terminate use where: a person uses another’s identity, payment method, or account; payment is made in an abnormal or malicious manner or false information is provided; repetitive or similar payments suggest fraud; or a dispute or chargeback is raised by Toss Payments or a card company. The Company will generally provide advance notice before taking such measures, except in urgent cases or where notice is not permitted by law.

Article 11 (Restrictions and Termination)

Users may request termination of the service agreement at any time through account settings or customer support. The Company may restrict use or terminate the agreement if a User violates these Terms or interferes with normal operation of the Service.

Article 12 (Disclaimer)

The Company is not liable for service interruptions due to force majeure such as natural disasters, war, or infrastructure failures. The Company is not liable for disruptions caused by User fault. To the maximum extent permitted by law, the Company limits liability for the accuracy or completeness of AI-generated outputs (including exam items and quizzes).

Article 13 (Dispute Resolution and Jurisdiction)

The Company endeavors to handle complaints and disputes promptly. Users may request dispute resolution via customer support at e.sw1758@gmail.com. If litigation arises, the court having jurisdiction over the Company’s principal place of business shall have jurisdiction as the court of first instance. Matters not specified herein are governed by applicable laws (including the E-Commerce Act and the Personal Information Protection Act) and general commercial practice.

Article 14 (Copyright and Use of Content)

① Responsibility for uploaded materials Members confirm that materials they upload when using the Service are materials they own or lawfully have permission to use. Uploading materials that infringe another party’s copyright, intellectual property rights, or similar rights is strictly prohibited. ② Allocation of liability for uploaded materials Legal liability arising from unauthorized uploading of copyrighted materials rests solely with the Member concerned, and the Company assumes no liability therefor. ③ Rights in AI-generated content Rights to provide and sell learning materials (questions, explanations, analyses, and similar materials) generated by the Service’s AI based on materials uploaded by Members vest in the Company. ④ Copyright infringement reports and handling If content suspected of infringing copyright is discovered, it may be reported to the Company; following verification, the Company will take necessary measures, including immediate deletion of the relevant content where appropriate. ⑤ Sanctions for violations The Company may restrict use of the Service or suspend accounts for Members who violate these provisions.

Supplementary Provisions

These Terms take effect on January 1, 2025. Article 14 (Copyright and Use of Content) applies from May 6, 2026.

Last updated: 2026년 5월 6일 / May 6, 2026

Effective date: 2026년 5월 6일 / May 6, 2026